Seren · for it and hardware suppliers
Seren for IT and hardware suppliers
Unit prices, quantities, POs and delivery dates are negotiated across emails and calls, and pricing often depends on the order landing in time. Seren keeps one record per customer, with the exact words behind each price and date.
What Seren keeps for you
- Unit prices and quantities, and how they changed
- POs and whether they're signed before delivery
- Delivery dates across sites
- Loan units, warranties and extras floated in passing
- Pricing agreed on a call and not yet in writing
Every line links to the exact words it came from. Anything agreed on a call is marked until it's confirmed in writing, and Seren drafts the confirmation. It never sends anything on its own.
An example: Northlight Education (fictional)
A fictional company from the demo. Every person and message in it is invented.
- A delivery is due before the purchase order is signed.
- A £820 unit price was agreed on a call.
- Loan units were floated for exam season.
Open this company in the demo (no sign-up).
What it reads
Gmail or Outlook, Gong calls, HubSpot, DocuSign, SharePoint. Read-only, and only the clients you choose.
Who sees what
Account managers see their clients. Team leads see their team. Directors see the whole company as a sky: every client as a star, grouped by team, kind of work, when it bites or risk. Seren rates clients by money at stake and how soon it bites, and never scores people.